Privacy Policy
At Dharampal Sethi & Co. (DPS Spices), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make purchases. By using this website, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect personal information from you when you visit our website, register an account, make a purchase, or communicate with us. The information we may collect includes:
- Personal Information: Name, address, phone number, email address, and payment details.
- Usage Information: Details about how you interact with our website, such as IP addresses, browser types, pages visited, and the time spent on our website.
- Cookies and Tracking Technologies: We use cookies to enhance your experience and gather information about how you use our website. Cookies help us remember your preferences and optimize the performance of our website.
2. How We Use Your Information
We use your information to provide you with a better shopping experience, including the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, promotions, and updates.
- To improve our website's functionality and ensure a personalized user experience.
- To respond to your inquiries, feedback, and customer support requests.
- To send you marketing communications (if you have opted in to receive them).
- To comply with legal and regulatory obligations.
3. Sharing Your Information
We value your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our website, processing payments, and delivering products. These third parties are obligated to protect your information and use it only for the specific services they provide.
We may also disclose your information if required by law or in the event of a legal dispute, or if we believe such action is necessary to protect our rights or the safety of our users.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information if it is inaccurate or incomplete.
- Request the deletion of your personal information, subject to applicable laws and regulations.
- Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
6. Cookies
We use cookies to enhance your browsing experience and to analyze how users interact with our website. Cookies help us improve our website’s functionality and provide a more personalized experience. You can control cookie settings in your browser, but please note that disabling cookies may impact your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the privacy practices of such third-party websites.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes signifies your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Dharampal Sethi & Co. (DPS Spices)